Frequently Asked Questions About Apple Devices

As a store we give six months warranty, but if it's a local device, the manufacturer's warranty is also applicable.

We give 3 months warranty on 2nd hand devices

We're resellers, we buy from the general public for slightly less and then add a small markup..

We're a reputable business, we operate from a store, we've operated from the same address for a few years now, we give invoices with everything that we sell, it's therefore not in our best interest to sell fake or stolen devices.

CPO means certified pre-owned and it's different to Refurbished. All devices that we buy go through a 12 point check before they're certified pre-owned, during this process none of the devcie parts are replaced.

No we're not...

It rarely happens, but in an event that your device is blacklisted, we'll replace it like for like.

Yes we courier devices nationwide, at a cost of R198, while collection from our store is also option.

We use the courier guy's overnight service, you'll receive your device on the next business day, provided that we receive your payment before 3pm and provided that you're in a major city or after 2-3 days if you're in an smaller town/outlying area.

Cash, Card and EFT

It's a repair warranty, it covers any device defects except accidental/water damage and battery problems.

We buy from the general public

We'll try to get the device for you, but we cannot give a day or promise anything. Because we buy from the general public, we never know what we'll get, till we get it.

Unfortunately, we don't, due to a high demand for our products. We only accept once-off payments!

No, we don’t offer lay-by. You’ll need to pay in full upfront to buy a device!

Yes you can trade in your device provided that it's still in excellent condition and it has a box and all accessories

We give cash on the spot or an instant EFT

If your device is of the same value as the device that you intend to get from us, we'll do a straight swap, if it's of a less value, you'd have to add a cash difference, if it's of a higher value, we'll pay you the cash difference...